After-sales service
For all inquiries, please contact your dealer or kitchen specialist. AVINTAGE offers a complete after-sales service: 3-year warranty, network of authorized technicians, spare parts available, instructions to download and online FAQ.
Warranty
Service is our top priority, and AVINTAGE comes with a comprehensive 3-year parts, labor and travel warranty in Europe. Interfroid Services, our partner in Europe, will manage spare parts for 5 years and for the entire warranty period. With spare parts and accessories stocked in France, you can be sure of always having something to change or add as quickly as possible.
Notices and technical documents
To help you use and maintain your AVINTAGE wine cellar, you can download all the necessary instructions and installation diagrams here.
Spare parts store
We can supply you with a stock of spare parts, and provide service via our network of over 300 technical partners. You can also order your parts directly and install them yourself.
Frequently asked questions
Consult our FAQ section for quick answers to the most frequently asked questions about the operation of your appliance. If you can't find the answer you're looking for, our team will be happy to help via the contact form, or you can contact your local dealer or kitchen specialist.
Service Request Form
Dear Customer,
We regret the malfunction/damage to your wine climate cabinet.
To ensure prompt processing of your service request, please provide the following information: